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February 12, 2014

HOURLY UPDATE: Georgia Power restores service to 48,000 customers due to damage from snow, ice

ATLANTA — Georgia Power has issued the following update on service to its 2.4 million customers across the state of Georgia. The company’s Storm Center in Atlanta has been open since Monday morning, coordinating more than 5,000 Georgia Power employees, contractors and workers from other utilities brought in to assist in restoration efforts following the severe weather.

• Over the past 24 hours, Georgia Power has restored power service to nearly 48,000 customers throughout the state.

• Also over the past 24 hours, service has been temporarily interrupted to a total of 168,000 customers due to the snow and ice. The majority of these outages have occurred since 6 a.m. Wednesday morning.

• As of noon on Wednesday, there are more than 120,000 active outages in Georgia. The majority of these outages are concentrated in Metro Atlanta, central and eastern Georgia.

Georgia Power customers can report new outages, or check the status of an outage, at www.georgiapower.com/storm and by phone at 888-891-0938. Customers can also visit the website to sign up for Outage Alerts, which will automatically notify them via phone, text or email when there is a service interruption and provide them with updates. The company also provides a wide variety of useful information for customers online, including tips to help them prepare for severe weather, how to stay safe during a storm, and resources for customers after the storm has passed.

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