“I think we’ll have a couple things they weren’t asking for,” he said. “We are bringing the best the market has to offer to Milledgeville.”
Multiple programming additions such as Friday Date Night, where parents can drop off the kids for three hours, serve a family mentality.
Within the next month, Bodyplex will launch a customized mobile device application. The app allows live feedback when equipment goes down or doubles as a suggestion box.
Another mobile app feature is a club community network.
By forming local business partnerships, the club’s patrons receive deals and discounts on local services. Theoretically, members save money, while businesses get extra revenue.
“Whatever we can come up with to help our community and our members, we are going to do,” Shields said.
Over the last few successful years, the club’s management learned to listen more and talk less.
Perfection is unattainable, but the idea that Bodyplex could always be better drives the small business. Success doesn’t come with a shortcut.
“We aren’t perfect,” Martino said. “Every business makes mistakes, but we constantly try to improve little things.”
If the fitness club becomes the Chamber’s Small Business of the Year, the award goes to the employees.
“If we were to win this award, I look at the staff we have in place and the job they do on a daily basis,” Shields said.
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