The Union Recorder

May 16, 2013

Bobby Brown Insurance offers a personal level of care to clients

Felicia Cummings
The Union-Recorder

MILLEDGEVILLE —

EDITOR’S NOTE: This is the fourth in a five-part series highlighting this year’s finalists for Milledgeville-Baldwin County Chamber of Commerce Small Business of the Year. The winner will be announced at the Blue Sapphire Gala annual dinner and awards presentation on Saturday, June 1 at the Milledgeville Country Club.

Local business owner Bobby Brown looks forward to Mondays.

“After all these years, I still look forward to Monday mornings and the opportunity to be involved in this business,” said Brown, owner of Bobby Brown Insurance. 

Not many people can make such a bold statement about their jobs, but for small business owner Bobby Brown, his insurance company is more than a business; it’s an extension of his family, which is exactly how he and his associates treat their clients. This personal care is what sets Bobby Brown Insurance apart from others. It comes as no surprise that the company is among the five finalists in the running for the Small Businesses of the Year award presented by the Milledgeville-Baldwin County Chamber of Commerce.

“There are many strong businesses in Milledgeville, including many in the same business with us. We strive to build personal relationships with our client, where many businesses fall short,” Brown said. “Our strength comes from the people that make up our team who take the time to demonstrate a professional level of care for each and every client.”

Bobby Brown Insurance has been serving the Milledgeville area for 33 years and employees aim to continue offering individualized care to suit the needs of local residents of Baldwin County. It is a full service insurance agency that offers auto, home, boat, motorcycle, RV, and personal article floaters insurance. The company also provides all forms of business insurance including workers compensation, life and health insurance. 

The company’s humble beginning began in 1980. 

“I opened up this business in 1980 in Lafayette Square. I had no customers but a strong faith that this is what I was called to do,” said Brown. 

According to Brown, although the success of the business was questionable, it was a fun year with surprising results.

“The following year I looked over my client files and they occupied about half a desk drawer, which is impressive for a year in a brand new business,” Brown said. “The business outgrew my plans by 300 percent. We now occupy over 3,000 square feet in our office on North Columbia Street and have relationships with thousands of individuals, families and businesses.” 

Brown feels honored to be recognized by the Chamber of Commerce, especially since he has grown to love the town of Milledgeville throughout his years as both a resident and a business owner. Brown moved to the area in 1970 and it quickly became his adopted hometown. 

“I have and always will be proud of the Milledgeville-Baldwin County area and the history and culture associated with it.” 

According to Brown, the true satisfaction of an insurance agent is knowing that he plays an active part in a client’s process of healing after a disaster.

“The end result of what we do is not in the sell of our services; it is in the delivery of the benefits when disaster strikes,” said Brown. 

For Brown, establishing the insurance company was no accident.

“I believe God’s hand was in my life and led me back to Milledgeville in 1980 to establish this business, and after 33 years I still love it,” Brown said. 

If the company receives the Small Business of the Year award, Brown said it is because of the hard work of his associates and the support of clients and friends within the community.

“Hard work is always involved in the success of our business, but I have to give credit to the many referrals from clients and friends in Milledgeville who have made us one of the best insurance companies in the area.” 

Looking back on the company’s success, Brown will always remember the reaction of his wife, Nancy Brown, when the business first opened.

“The first time Nancy saw our files, I could read her thoughts clearly,” said Brown. “I just knew she was thinking how in the world is he going to support me with this? Thirty-three years later it’s a favorite memory, and we have a business that’s still going strong.”

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