The Union Recorder

Local News

September 6, 2013

Joint city and county 911 Authority possible



“I don't think anyone has put cards on the table and said how this is going to work,” the police chief said.

Swicord does think the emergency response delivery issue will work out in everyone's best interest under a checks and balances system for expenditures.

“If we can correct or better it, let's try it,” he said.

The proposed 911 Authority sets up a board to oversee emergency call operations. A director is selected who then answers to either the city or county manager.

According to the Georgia Emergency Management Agency (GEMA) 911 Emergency plan, a local authority planning task force includes the following individuals: chief of police, county sheriff, fire chiefs, emergency medical service agencies, mayor, county commission chairman, representatives of citizens' groups and other telephone company and service representatives.

Authority negotiations such as selecting authority team members, arrangements for sharing operational responsibility and cost sharing work into the situation also.

“Everyone is involved in how that system works and basically has a vote in how calls are answered or how things are handled,” Swicord said.

The city implemented a more advanced 911 system this July in hopes all future emergency calls stemming from within city limits would head directly to the Milledgeville Police Department versus the Baldwin County Sheriff's Office.

Currently, all city and county emergency calls go through the Baldwin County 911 Center. In the past, the county dispatcher transferred calls within the city limits to the MPD. The MPD dispatcher, who wasn't able to view caller information on his or her system, then asked the same series of questions as the previous county dispatcher, causing a delay in the emergency response time.

After the summer upgrade, the city's E-911 is receiving a one-button transfer from the county center. Police operators now receive Automated Number Identification (ANI) and Automated Location Information (ALI) with their new equipment.

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