The Union Recorder

April 16, 2014

QUEEN: Visitors compliment CVB employees


The Union-Recorder

MILLEDGEVILLE — My wife and I were visiting Milledgeville last week and decided to take the historical trolley tour, which started at the Convention & Visitors Bureau. There were 10 of us on the bus, plus the trolley driver and Bob Culberson, the tour guide. It was a most interesting and educational tour, as you could tell Bob was both knowledgeable and proud of the historical significance of Milledgeville.

We made several stops on the tour to walk through the different buildings, including the Capitol building on the grounds of Georgia Military College. I am an older guy who wears hearing aids in order to placate my wife (ha! ha!). However, one of devices was not functioning properly, so I took it out and put it in my pocket so that I could understand Bob more clearly. Somehow, somewhere on the tour, with my hands in my pockets, I must have pulled my hearing aid out of my pocket. I didn’t realize my $2,500 device was missing until the tour was almost finished.

My wife and I drove to several locations, which we had visited on the tour in a vain effort to find my hearing aid. We then returned to the CVB to ask Linda Bailey and Tamara Hendrick of the CVB to be on the lookout for my device in case someone found it and turned it in (a real longshot). Linda said she was going out at that time and that she would find the trolley (which was on another tour) and would see if it was on the floor or seat of the trolley. My first thought, in jest, was, “Yeah, I’m sure you’ll find it.” She called Tamara in about 15 minutes and said it was not on the trolley, but that she was at the old Capitol and would go inside and look around. The phone rang again in about five minutes and the message this time was that she had found my hearing aid! I couldn’t believe it. What were the odds of finding such a small device in such a big place as Milledgeville?

The reason for this letter is to let you folks know how friendly, professional and helpful Linda and Tamara were to us. Linda’s efforts went far and beyond what I had any right to expect from someone I didn’t even know. Words are inadequate to express mine and especially my wife’s appreciation for the outstanding hospitality we received at the CVB. Milledgeville is most fortunate to have these two ladies representing them at the CVB. We will be visiting again.

Terry Queen

Monroe